---
title: Overview of How to Create a Consignment
description: Step-by-step guide to creating a new consignment in Cario—streamline freight booking with accurate details and efficient shipment processing.
---

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1. [Cario Knowledge Base](https://knowledge.cario.com.au/?hsLang=en)
2. [Consignments](https://knowledge.cario.com.au/consignments?hsLang=en)
3. [Create a New Consignment](https://knowledge.cario.com.au/consignments?hsLang=en#create-a-new-consignment)

# Overview of How to Create a Consignment

In this menu option you can create a consignment for each freight.

Steps to follow:

1. Login to Cario
2. Click on ‘Consignments – Create New’ on the left-hand side
3. ‘Deliver To’ screen will be displayed automatically 
     1. Enter at least 3 characters, so the saved [address](https://knowledge.cario.com.au/addresses?hsLang=en) will be shown
     2. Or enter a new delivery address (the address details will be saved for future use)
     3. For residentials delivery, select checkbox ‘Residential’, if required, you can also select ATL (Authority to Leave)
     4. If you have special [delivery instructions](https://knowledge.cario.com.au/delivery-instructions?hsLang=en), please enter the information in ‘delivery  
        instructions’ (this information will be printed on the label and consignment)
     5. You can also select ‘Tail lift’ or ‘Hand unload’
4. Your sender [address](https://knowledge.cario.com.au/addresses?hsLang=en) (Collect from) are entered with your own address details. 
     1. To change this, click on the \[modify\] button next to ‘Collect from’
     2. For residentials collection, select checkbox ‘Residential’, if required, you can also  
        select ATL (Authority to Leave)
     3. If you have special [pickup instructions](https://knowledge.cario.com.au/pickup-instructions?hsLang=en), please enter the information in ‘pickup  
        instructions’ (this information will be forwarded to the carrier)
     4. The same for ‘Tail lift’ (this information will be forwarded to the carrier)
5. For additional delivery requirements such as ‘hand unload’, ‘timeslots or ‘tailgate’, click on \[more options\] on the top right on the consignment screen   
   ![Cario Manual_V1.12_Page_08_Image_0001](https://knowledge.cario.com.au/hs-fs/hubfs/Cario%20Manual_V1.12_Page_08_Image_0001.jpg?width=300&height=313&name=Cario%20Manual_V1.12_Page_08_Image_0001.jpg)
6. In fields ‘Customer reference’ and ‘other references’ you can enter specific reference  
   information for this consignment (this will be printed on the label and consignment)
7. Enter the collection date and time (default is today’s date)
8. In field ‘[Special instructions](https://knowledge.cario.com.au/special-instructions?hsLang=en)’ you can enter some extra instructions. This will be printed on the label and consignment
9. Enter in Shipment Dimensions & Weight the details of your freight  
   ![Cario Manual_V1.12_Page_08_Image_0002](https://knowledge.cario.com.au/hs-fs/hubfs/Cario%20Manual_V1.12_Page_08_Image_0002.jpg?width=670&height=77&name=Cario%20Manual_V1.12_Page_08_Image_0002.jpg)
   
   Explanation of the screen:  
     - [Product](https://knowledge.cario.com.au/products?hsLang=en): you can use predefined shipments of the same items you send each time.  
       This will save time when creating more connotes
     - Container: what kind of freight is it
     - Reference: you can add a reference to each container (when enter details in #6,  
       these are copied to this field, however you can overrule it)
     - Quantity: how many containers of each sort
     - Weight(kg): the weight in kilos per container
     - Length(cm): the length in centimetres per container
     - Width(cm): the width in centimetres per container
     - Height(cm): the height in centimetres per container
     - Volume(m3): this field is calculated automatically after entering the dimensions
     - Haz Mat: only available when using Dangerous Goods
     - Assets: for future use
     - Trashcan: delete the row

After entering the ‘container’ type the background of the line will turn grey. It will stay grey until you entered all the mandatory fields. The \[create\] and \[create and manifest\] button is inactive.  
(Tip: use the \[Tab\] button to enter all the fields)

 

![Cario Manual_V1.12_Page_09_Image_0001](https://knowledge.cario.com.au/hs-fs/hubfs/Cario%20Manual_V1.12_Page_09_Image_0001.jpg?width=670&height=135&name=Cario%20Manual_V1.12_Page_09_Image_0001.jpg)

If you enter the product code the fields container / quantity / weight / length / width / dangerous goods if applicable is automatically set. You can always change the quantity and the other fields.

If container type doesn’t have the correct volume (m³) the field becomes red and \[calculate\] is greyed out.

![Cario Manual_V1.12_Page_09_Image_0002](https://knowledge.cario.com.au/hs-fs/hubfs/Cario%20Manual_V1.12_Page_09_Image_0002.jpg?width=670&height=60&name=Cario%20Manual_V1.12_Page_09_Image_0002.jpg)

Error message: the volume of the item you are sending is less than 0.001m³ indicates that the dimensions may not be correct. Volume should be at least 0.01m³. Please change the dimensions to ensure the volume is 0.01m³ or higher

If the dimensions are incorrect (for examples entered in mm instead of cm) you receive a warning message, and the specific field is marked as yellow. The option \[calculate\] is available.

![Cario Manual_V1.12_Page_09_Image_0003](https://knowledge.cario.com.au/hs-fs/hubfs/Cario%20Manual_V1.12_Page_09_Image_0003.jpg?width=670&height=71&name=Cario%20Manual_V1.12_Page_09_Image_0003.jpg)

Warning message: the value you have entered for length (or width, height) is larger than would normally be expected – 1 meter. Dimensions are always entered in centimetres (cm). Please check you have entered the correct value as incorrect dimensions will result in high freight charges

If you need to change the dimensions or weight on the line, you can click in the field and edit the entered quantity. However, after entering all the mandatory fields, a new line is added automatically to the grid and the background will turn back to white and all the buttons are active.

Checkbox ‘Consolidate’: If selected this consignment will be consolidated/merged with any  
unmanifested (created) consignments where the delivery address and carrier details are an exact match. However, you can always choose not to consolidate the consignment.

![Cario Manual_V1.12_Page_10_Image_0001](https://knowledge.cario.com.au/hs-fs/hubfs/Cario%20Manual_V1.12_Page_10_Image_0001.jpg?width=300&height=268&name=Cario%20Manual_V1.12_Page_10_Image_0001.jpg)

Checkbox ‘Email documents’: if selected the paperwork will be sent, enter the correct email address on the populated screen.

Has Button \[Clear\]: if select this button the screen will be cleared.

- If you have dangerous goods to deliver, click on red plus-sign under the field name Haz Mat before adding the freight. When adding dangerous goods, you need to create the [Hazardous Materials](https://knowledge.cario.com.au/hazardous-materials?hsLang=en) first, before adding them to the consignment.
- A pop-up screen will appear where you can enter the dangerous goods quantity
- The data grid is also changed and works the same as the data grid for entering shipment dimensions
- To accept the dangerous goods line, click on the \[OK\] button 

10.   Click on \[Create\]

11.   A range of different carrier services will be displayed.

1. 1. The cheapest carrier is presented as the first carrier in the list and is high-lighted in blue.
     2. The fastest ETA is high-lighted in orange. Select the correct service and click \[OK\]    
     3. When booking in a direct courier service, these will be highlighted in red and booked immediately. 

12.   Optional is adding reference fields and special instructions

The labels and consignments will be pop-up in separates screens, except when selecting the  
checkbox ‘Email documents’.

Note: if you need to make a return, you can use the menu option ‘consignments - return’. Your own address will automatically be filled in the ‘deliver to’ fields and the other steps are the same as the menu option ‘Create new consignment’.

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- [Consignments](https://knowledge.cario.com.au/consignments?hsLang=en#main-content)
  
  
  
  
  
    - [Create a New Consignment](https://knowledge.cario.com.au/consignments?hsLang=en#create-a-new-consignment)
    - [Maintain a Consignment](https://knowledge.cario.com.au/consignments?hsLang=en#maintain-a-consignment)
    - [Today's List (Basic)](https://knowledge.cario.com.au/consignments?hsLang=en#todays-list-basic)
    - [Today's List (Advanced)](https://knowledge.cario.com.au/consignments?hsLang=en#todays-list-advanced)
    - [Manifest a Consignment](https://knowledge.cario.com.au/consignments?hsLang=en#manifest-a-consignment)
    - [Pickup Request](https://knowledge.cario.com.au/consignments?hsLang=en#pickup-request)
    - [Booking/Manifest History](https://knowledge.cario.com.au/consignments?hsLang=en#booking-manifest-history)
    - [Return](https://knowledge.cario.com.au/consignments?hsLang=en#return)
    - [Quoting](https://knowledge.cario.com.au/consignments?hsLang=en#quoting)
    - [Freight Review](https://knowledge.cario.com.au/consignments?hsLang=en#freight-review)
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- [Customer Service](https://knowledge.cario.com.au/customer-service?hsLang=en#main-content)
  
  
  
  
  
    - [Consignment Status Basics and Advanced](https://knowledge.cario.com.au/customer-service?hsLang=en#consignment-status-basics-and-advanced)
    - [Differences between Consignment Status Basic and Advanced](https://knowledge.cario.com.au/customer-service?hsLang=en#differences-between-consignment-status-basic-and-advanced)
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