Steps to follow:
- Login to Cario
- Click on ‘Maintenance – Descriptions’ on the left-hand side
- Select the dropdown arrow in the field ‘Customer Description'
- Select ‘Pickup Instructions’
- To add a ‘Pickup Instructions’ click on the plus-sign on the right-hand side
- A line will be added
- Enter a ‘Description’ and ‘Note’
Description: max 100 characters, you select this when creating a consignment in the ‘Collect From’ address details screen
Notes: customer internal note - Tab out the fields
- Message displayed ‘Description added successfully’
When you enter a collection address in the consignment screen, you can choose a predefined pickup instruction.