Customer Service
Track delivery statuses across all carriers from one centralised dashboard, giving your team full visibility of every shipment in a single screen.
Consignment Status Basics and Advanced
- Basic and Advanced Consignment Status Guide
- Overview of Basic and Advanced Consignment Status
- How to request additional information on a consignment
- How to check if ASN email has been send to the customer
- How to add manual note to a consignment
- How to update an ETA on a consignment
- How to email the POD
- How to export data to CSV