Overview

Consignment Status Basics and Advanced

• In both options you have several options:
  Searching and tracking on your consignments, such as POD and estimate charge
• Copying your consignments
• Requesting an update on your consignments
• Export data to CSV-file

Steps to follow:

1. Login to Cario
2. Click on ‘Customer Service – Consignment Status’ (basic) on the left-hand side
   The following menu option will appear:
   
3. ‘Filter’ field: you can search on reference number on your consignment or leave it empty
   Note: Searching on this field: you need to change the date to the correct manifest date of the consignment, otherwise no data will be returned
4. ‘Choose a date’ field: you change the date range by clicking in the date
   It will automatically show today’s date. However, you can change the ‘From date’ and ‘To date’.
5. ‘Consignment/Ref/Barcode’ field; you can enter 1 consignment or 1 reference to search or leave it empty
   Note: Searching on this field: you don’t need to change the date when enter the correct number of the consignment or reference.
6. The correct consignment will be shown
   
   
   

   Explanation of the columns:

   1. ≡ = several options available

   2. Connote = consignment number

   3. Carrier = carrier for this consignment

   4. Pickup address = collection address

   5. Delivery address = delivery address

   6. Date = manifest date

   7. Service = the carrier/courier for this consignment

   8. Reference = the reference number for this consignment

   9. Type = for future use

   10. Itm = the total number of the freight items

   11. Kg = the total kg of the freight

   12. M³ = the total volume of the freight

   13. Status = location of the consignment

       1. Created = consignment is created

       2. Manifested = consignment is manifested

       3. Pickup = consignment is collected

       4. OBFD = consignment is on board for delivery

       5. Transit = consignment is travelling

       6. Del = consignment has been delivered

       7. Carrier = consignment has been created for invoice purposes

       8. Note= a note is added to the consignment

       9. Dexception = for this consignment extra information is required

       10. Exception = this consignment is on an exception report and is under

           investigation

       11. Note = Manual updated information on this consignment

   14. Net charge = the total amount excl GST

   15. this consignment contains dangerous goods

   16. ETA = The Estimated Time of Arrival

   
   

   

   When selecting one of these tick boxes you have a quicker display of your consignments in the specific search criteria range.
   
   

7. ≡ (or actions)

   When select actions more options are available

   1. Consignment details

   2. Consignment Estimate

   3. Copy Consignment

   4. Request update

   
   

   Explanation per option:

   a. Consignment details

   1. 1. If consignment has been delivered and POD is available this will be shown on

         the first tab. If there is no POD available, the first tab will be shipping units.

      2. Shipping units = the freight details of the consignment

      3. Events = the detailed status information of the consignment. (Select All: the

         detailed status information of the consignment in abbreviations of the

         carrier)

      4. Request update = in this screen you can send an email to Freight People

         asking for information regarding this consignment

      5. Address = collection and delivery address of this consignment

   2. Consignment Estimate = the estimate cost of the consignment.

   3. Copy Consignment = this will then open a ‘Create New’ consignment screen and all

      the consignment details would have copied across, modify any fields as required and click on [create]

   4. Request update = in this screen you can send an email to Freight People Customer

      Service asking information regarding this consignment