How to add manual note to a consignment

After retrieving the correct consignment on the screen, you have the possibility to add a manual note on this consignment.

Steps to follow:

1. Select consignment using the checkbox
2. Go to the right top on the screen and click on ≡
3. Select ‘Update Status’
   
4. The following pop-up screen will appear
   
5. All the fields need to be entered:
   1. Select correct event date and time
   2. Use dropdown arrow on milestone events and choose ‘Manual Note’
   3. Comments: there are a couple of standard comments, otherwise add your own note
   4. Select [save]
      

The status of the consignment will be changed to NOTE

When the carrier will transfer another event scan (eg delivered) the status NOTE will be updated to DEL.