Configure 3rd Party Carrier Charge Account (Receiver Pays) 

Purpose 

This article explains how to configure and use Third-Party Carrier Charge Accounts in Cario. 
This feature allows freight charges to be billed directly to the receiver’s carrier account, rather than the sender’s account. 

It is commonly used when: 

• The receiver has negotiated their own carrier rates 

• Freight is sent on a receiver pays basis 

• Customers require flexible billing arrangements 

 

Overview 

Cario supports third-party carrier billing by allowing users to: 

• Enable third-party charging at a customer level 

• Apply a carrier charge account during consignment creation 

• Save carrier charge accounts against receiver addresses for reuse 

This ensures accurate billing, reduces manual rework, and supports flexible freight arrangements. 

 

Part 1: Enable 3rd Party Carrier Charges (Administration Setup) 

Before using third-party billing, the feature must be enabled for the customer. 

Steps 

1. Navigate to Administration → Customers
   
   
2. Select the relevant Customer 
3. Open the General tab 
4. Enable the following options: 
   1. ✅ Allow Third Party Charges 
      
   2. ✅ Allow Default Service (recommended) 
      
5. Click Save 
   

ℹ️ If Allow Third Party Charges is not enabled, the carrier charge account field will not appear during consignment creation. 

 

Part 2: Use a 3rd Party Charge Account in Create New Consignment 

Once enabled, users can apply a receiver-paid carrier account when creating a consignment. 

Steps 

1. Navigate to Consignments → Create New
   
   
2. Complete standard consignment details:
   1. Customer 
   2. Collection and delivery addresses 
   3. Shipment dimensions and weight 
3. Select a Carrier Service 
4. Enter the receiver’s Carrier Charge Account Number
   
   
5. Complete the remaining consignment details 
6. Click Save

Important Notes 

• Carrier account numbers are validated by the carrier, not Cario 

• If the account number is invalid, charges may still default back to the sender 

• Always confirm the account number with the receiver before shipping 

 

Part 3: Save a 3rd Party Charge Account Against an Address 

To streamline future consignments, carrier charge accounts can be saved at an address level. 

Steps 

1. Navigate to Maintenance → Addresses
   
   
2.  Edit the address 
3. Enter the Carrier Charge Account Number 
   
4. Click Ok 

Result 

• The carrier charge account will automatically populate when this address is selected 

• Reduces repetitive data entry 

• Minimises billing and booking errors 

 

Best Practice 

• ✔ Confirm the carrier service supports third-party billing 

• ✔ Save carrier charge accounts against addresses for repeat receivers 

• ✔ Validate carrier account ownership with the receiver 
• ✔ Use consistent carrier services to avoid booking failures